About US:
This company came about from a love of Nursing and from decades of caring for those wanting to get better, those hoping to live a little longer and those asking to let go with grace and dignity. After 33 years of giving my heart and soul, many pairs of shoes, countless missed meals and lots of cups of tea, I wanted to be able to continue to make a difference and to promote the highest standards of medical care possible.
Everyone deserves the best care available, whether rich or poor, Caucasian or African American, male or female, protestant or catholic, we should all get equal care with equal outcomes. Events along the way change these outcomes, some can be controlled, others not. Sometimes poor outcomes are because of “human nature”, “wrong place wrong time”, individual responses, or a person’s “coping” mechanisms but others are because of failure to follow policy and procedure, deviations from accepted standards of care or reckless disobeying of the law
My goal is not to help bring a law suit against every provider who has a bad outcome or to get millions for every accident victim on the road but to help promote a better system, by making ever provider accountable to accepted standards, for society to be accountable for their own actions and for everyone to be accountable to the law.
These outcomes may mean standards of care are changed, policies updated and improved, techniques advanced and maybe new laws created, but most of all these outcomes should make medical care for any illness or injury a better, safer and a higher quality necessity.
Mission
Our MISSION is to provide accurate, medical record related services to Attorneys, Insurance Companies, Healthcare Facilities, Government Agencies and Private Corporations with unmatched efficiency, experience and quality that allows our clients to save time and money. “No other recipe for success”
Core Values
Excellence: We will be upheld to the highest level of excellence in the industry by putting forward our personal and professional best.
Commitment: We will provide the greatest level of commitment by dedication, fidelity, loyalty, responsibility, obligation and duty to all our clients.
Expertise: Our experience, skill and knowledge in the nursing field will ensure the highest level of expertise.
Honesty: We will promise to be honest at all times by being truthful, of good character, sincere, and without deceit, fraud, lies or stealing, with continued regard for the standards of our profession.
Satisfaction: We will strive for complete satisfaction by fulfilling the needs of each client until their level of approval has been reached.
“We will be upheld to excellence, giving our personal and professional best with a dedicated commitment to provide the highest level of expertise, with honesty, integrity, being of good character and strive for satisfaction by fulfilling the needs of each client”
Vision
To provide the greatest impact with the best outcomes on medical related legal cases.
Consultants:
president
Rachel M Patterson RN CLNC
Rachel Patterson is a Certified Legal Nurse Consultant® with 33 years of nursing experience. That vast array of nursing experience qualifies her to be able to analyze medical records to identify adherence's to and deviations from accepted Nursing Standards of Care. She has worked in Orthopedics, Trauma, Oncology, Pediatrics, Gastroenterology and for the last 18 years has been giving her empathy, compassion and expertise caring for the dying as a Hospice Nurse. Her experiences also include in-patient, out-patient, clinics and case management
Rachel obtained her Registered Nurse Qualifications through The Royal College of Nursing in London, England. After travelling the world for a year, she has worked all across the United States from East Coast to West coast where she now resides with her husband David and their dog Lyla.
Rachel successfully completed and passed the CLNC® certification program that was developed by the company that pioneered the profession of Legal Nurse Consulting. As a CLNC® she has the expertise to analyze, pin point and interpret medical, nursing and Hospital System events in any case involving health, illness or injury.
Rachel has a passion for travel and she and her husband will often be found exploring the world on foot, by boat or by culinary experiences. Recently having been sailing around the San Blas Islands of Panama, scuba diving in French Polynesia and hiking the cliffs of Wales and the Vineyards of Croatia. Rachel’s other passions include, cooking, gardening and enjoying the challenge of DIY.
Activities & Affiliations
• National Association of Hospice and Palliative Care, Member
• National Association of Gastroenterology Nurses, Member
• National Alliance of Certified Legal Nurse Consultants, Member
Education
Peter Symonds College, Winchester, UK
Royal College of Nursing, London, UK